Terms and Conditions
§ 1 Scope and Customer Information
(1) These Terms and Conditions (AGB) govern the contractual relationship between rterials GbR, located at Gartenstraße 5a, 54472 Veldenz, Germany, and consumers as well as business customers who purchase goods from our online shop (www.rterials.com). They also apply to all future deliveries, services, or offers to the customer, even if they are not explicitly agreed upon again.
(2) Deviating terms and conditions of the customer or third parties are not applicable, even if we do not explicitly reject their applicability in individual cases. This also applies if we refer to correspondence that includes or references the customer’s or third party’s terms and conditions.
(3) The contract language is German.
§ 2 Conclusion of Contract and Withdrawal in Case of Non-Availability
(1) The products displayed on our website do not constitute a binding offer; rather, they are an invitation for the customer to place an order.
(2) The customer can place one or more products in the shopping cart. During the checkout process, required information as well as payment and shipping options are collected. By clicking the order button, the customer submits a binding offer to purchase the items in the shopping cart.
(3) We reserve the right to accept this offer within two working days by sending an order confirmation via email. After this period, the offer is considered rejected.
(4) If a product ordered by you is permanently unavailable for reasons beyond our control, we reserve the right to withdraw from the contract. In this case, we will inform you immediately and refund any payments already made without delay.
(5) Temporary delivery delays due to force majeure, unforeseeable events, or operational disruptions entitle us to extend the delivery period accordingly. If the delay exceeds three weeks and further adherence to the contract is unreasonable for you, both parties have the right to withdraw from the contract. In this case, any payment made will be fully refunded.
(6) Further claims are excluded in the event of withdrawal from the contract due to non-availability or extended delivery delays, unless we are at fault for gross negligence.
§ 3 No Storage of the Contract Text
We do not store the order and contract text. You can view the Terms and Conditions on our website at any time. To save the product description, you can, for example, take a screenshot or print the page.
§ 4 Correction of Input Errors
Before submitting your order, you can correct your entries at any time using the correction functions provided. The ordering process can also be canceled at any time by closing the browser window.
§ 5 Prices and Payment
(1) The stated prices are final prices and include the applicable VAT. Shipping costs are displayed separately.
(2) The purchase price is due upon ordering and must be paid in advance.
§ 6 Retention of Title
The goods remain our property until full payment of the purchase price.
§ 7 Delivery
(1) Delivery is made to the delivery address specified by the buyer within the delivery period stated for each item.
(2) In the event of delivery delays due to force majeure or operational disruptions, the delivery period is extended accordingly, but by no more than eight weeks. If the delay makes it unreasonable to continue with the contract, both parties have the right to withdraw from the contract. Further claims are excluded.
§ 8 Warranty Rights
(1) Statutory warranty rights apply.
(2) The goods are free of material defects if they possess the agreed-upon characteristics at the time of transfer, as specified in the item description and product images.
(3) The limitation period for warranty claims is two years for new goods from delivery, and one year for used goods.
§ 9 Limitation of Liability
We are liable only for damages arising from injury to life, body, or health, and for grossly negligent or intentional breaches of duty. For other slight negligence breaches of duty, we are not liable, unless these relate to essential contractual obligations.
§ 10 Final Provisions
(1) Any changes or additions to these Terms and Conditions must be in written form.
(2) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection regulations of the state in which the customer has their habitual residence remain unaffected.
(3) The exclusive place of jurisdiction is our place of business, provided the customer is a merchant.
§ 11 Information on Dispute Resolution
We do not participate in a dispute resolution procedure before a consumer arbitration board.